Messages

PRINT MESSAGES

Note: DO NOT click Delete Selected because this will permanently delete the messages

• Click on the message box at the top of the page
  If there is more than one message:
  -Highlight the first message
  -Hold down the Shift key
  -Highlight the last message
  -Click Print Selected
  -Click Cancel to close the screen

• Retrieve items from shelves

• Scan barcodes in Check In Items (F3) tab

• Follow directions on screen (if item is to be placed on your Hold/Request shelf,
  print message and attach message to item before placing on hold shelf)

IF ITEM CANNOT BE FOUND ON YOUR SHELVES

• Type in barcode using Special Status check-in and choose Missing: Staff Action

• A pop-up box will appear asking system selects item to fill request or user selects item to fill request

• Choose system selects (hold will automatically be placed on the next available copy in the system)

• If no other copy of this title is in the system, another pop-up box will inform you to contact the patron to let them know that the item is unavailable and there is no replacement available

• Call the patron and give them the option to:
  -cancel the hold
  -choose another title
  -leave the hold and hope the item is eventually found