Processing Courier Materials

Our courier makes runs on Tuesdays and Fridays, bringing materials from their original branches to locations where they are requested by patrons. Occasionally, the courier schedule will change based on holidays or other circumstances. Should such scheduling changes occur, they will be announced by the library director prior to the affected dates.

When the courier brings books to your branch, make sure to scan each item. Do not rely on the branch listed on the barcode sticker to determine the book’s destination. When items are scanned, one of three results can happen:

  • No message appears. The item is checked-in and should be shelved at your library.
  • A message appears saying that the item should be moved to another branch. For example, the scanning of an item may generate a message saying it should be sent to Fort Valley to fulfill a hold. In this case, the item should be placed on the courier shelf to be transported to Fort Valley and include the paper slip indicating the FV destination.
  • A message appears saying that the item should be placed on the holds shelf for a particular patron. Pay attention to the full message and whether it indicates is an email notice was sent. (This information can also be found on the first printout of the message.) Choose the OK and Print option. This will print out a receipt with the patron’s name on it. If the ticket/message does not indicate that an email notification was sent, please contact the patron via telephone to make them aware of their arrived request. The item and receipt identifying the patron should be placed together on the holds shelf.