Replace a Lost Card

  1. Using patron’s photo ID, type in last name
  2. Choose correct patron according to photo ID (make sure there are not duplicate records)
  3. Collect $3.00 replacement fee
  4. Click on View/Edit Address
  5. Under the Basic Information tab, scan new card number in Primary ID field (see below)
  6. Click Save and Close
  7. Have patron sign the back of their library card with permanent ink.