Payments

*Under no circumstances should you click “Credit Account”*

Note: There is a difference between clicking on OK or OK with Print
OK does not print a receipt
OK with Print automatically prints a receipt

(A) Full pay

  1. Click on amount owed on right side
  2. Click on Pay/Waive at bottom
  3. Click OK or OK with Print at bottom

(B) Partial pay for part of fine regardless of line item

  1. Click on amount owed on right side
  2. Click on Pay/Waive at bottom
  3. Under Pay With ($) change number to amount being paid
  4. Click OK or OK with Print at bottom

(C) Partial pay for a particular line item (screenshot below)

  1. Click on the Total Owed amount at the top-right corner of the patron’s account.
  2. Uncheck all lines by checking box beside Charge Type
  3. Check only the box beside the line you want to deal with
  4. Click on Pay/Waive at bottom
  5. Under Pay With ($) change number to amount being paid
  6. Click OK at bottom

The screenshot below shows an example of a $5.00 partial payment on a $25.00 charge. Click OK with Print button to apply payment.  DO NOT change anything in the Amount Tendered box.

 

(D) Waive all or part of particular line item

This process is very similar to partial payment of a fine.  However, instead of entering the dollar amount under the Pay With ($) box (see screenshot above) you are entering the amount to waive in the third box, labeled To Be Waived ($)

  1. Click on the Total Owed amount at the top-right corner of the patron’s account.
  2. Uncheck all lines by checking box beside Charge Type
  3. Check only the box beside the line you want to deal with
  4. Click on Pay/Waive at bottom
  5. Under Pay With ($) change number to 0.00
  6. Under To Be Waived ($) put amount to be waived
  7. Click OK at bottom

(E) Print charges

  1. Click on amount owed on right side
  2. Click on Pay/Waive at bottom
  3. Click Print charges at bottom right

(F) Print receipt

Note: a receipt can only be printed before leaving the Pay/Waive screen

  1. After payment is made or waived, click OK with Print
  2. If OK is clicked, then click Extra Receipt

(G) Print Extra receipt

Note: can only be used before leaving the Pay/Waive screen

  1. After payment is made and OK is clicked, click Extra Receipt